FAQs

Will this product cause me acne?
Nope! It's been formulated with natural ingredients that help prevent acne, not cause it. The ingredients are soothing, and protect your skin from damaging elements.

Can I wear makeup over this?
You can, but use sparingly. After all, it is oil based, so be sure to use a light layer so that your makeup won't slide off.

Do you allow exchanges or returns?
Unfortunately we do NOT accept returns or exchanges on opened items due to sanitation issues. However, we DO accept exchanges or store credit (not returns) on unopened items up to 14 days after purchase. You will be held responsible for all shipping charges on exchanged or store credited items.

When will my order arrive?
Our products are all hand made. We do hold plenty of inventory, so in most cases, your order will be packaged and shipped within 1-3 days of purchase. You will receive an automated email notifying you when your packaged has shipped — this email will contain your tracking number and information. Average delivery time for US domestic order is 3-5 business days

Important note: after your order is shipped from our office, it is out of our hands. We are not responsible for lost packages, missed deliveries or undeliverable addresses. If you have any questions concerning tracking or shipping for domestic orders, please contact USPS. For international, please contact your country’s respective postal service.

We ship Monday through Friday, with the exception of USA holidays.

How long will the oil last?
The answer is not "indefinitely", because we do not use preservatives or chemical fillers in any of our products. Everything we make is organic, non-toxic and natural. Unopened, your serum will last up to 18 months. Opened, it will last up to 12 months.

How can I track my order?
After your order is shipped, you will receive an email with your tracking number and information.